Limited Time Offer: First 5 Signups Get 80% off for the first 3-Month Subscription!

Support Categories

Choose level of support according to your requirements and plan!

Free

$0

.00

/ Annually

Online Help: Yes
Knowledgebase: Yes
Free minor version upgrade: No
Free major version upgrade: No
Ticket/Email Support: No
Ticket Response Time Guarantee: No
Livechat Support : No
Phone Support (US Eastern Time): No
Remote Access Support: No

Tier 3

$400

.00

/ Annually

Online Help: Yes
Knowledgebase: Yes
Free minor version upgrade: Yes
Free major version upgrade: No
Ticket/Email Support: Yes
Ticket Response Time Guarantee: 6 hours
Livechat Support : No
Phone Support (US Eastern Time): No
Remote Access Support: No

Tier 2

$600

.00

/ Annually

Online Help: Yes
Knowledgebase: Yes
Free minor version upgrade: Yes
Free major version upgrade: Yes ** ***
Ticket/Email Support: Yes
Ticket Response Time Guarantee: 3 hours
Livechat Support : Yes
Phone Support (US Eastern Time): No
Remote Access Support: Yes***

Most Popular

Tier 1

$800

.00

/ Annually

Online Help: Yes
Knowledgebase: Yes
Free minor version upgrade: Yes
Free major version upgrade: Yes **
Ticket/Email Support: Yes
Ticket Response Time Guarantee: 1 hour
Livechat Support : Yes
Phone Support (US Eastern Time): Yes
Remote Access Support: Yes

Free

$0

.00

/ Semi-Annually

Online Help: Yes
Knowledgebase: Yes
Free minor version upgrade: No
Free major version upgrade: No
Ticket/Email Support: No
Ticket Response Time Guarantee: No
Livechat Support : No
Phone Support (US Eastern Time): No
Remote Access Support: No

Tier 3

$300

.00

/ Semi-Annually

Online Help: Yes
Knowledgebase: Yes
Free minor version upgrade: Yes
Free major version upgrade: No
Ticket/Email Support: Yes
Ticket Response Time Guarantee: 6 hours
Livechat Support : No
Phone Support (US Eastern Time): No
Remote Access Support: No

Tier 2

$400

.00

/ Semi-Annually

Online Help: Yes
Knowledgebase: Yes
Free minor version upgrade: Yes
Free major version upgrade: Yes ** ***
Ticket/Email Support: Yes
Ticket Response Time Guarantee: 3 hours
Livechat Support : Yes
Phone Support (US Eastern Time): No
Remote Access Support: Yes***

Most Popular

Tier 1

$600

.00

/ Semi-Annually

Online Help: Yes
Knowledgebase: Yes
Free minor version upgrade: Yes
Free major version upgrade: Yes **
Ticket/Email Support: Yes
Ticket Response Time Guarantee: 1 hour
Livechat Support : Yes
Phone Support (US Eastern Time): Yes
Remote Access Support: Yes

*All prices are in USD currency.

** USD 1000 Upgrade Fee (TimeLive Old to TimeLive X or latest).

*** Only Available In Tier 2 Annual Contract

Note: Prices and conditions are subject to change without any prior notice.

Explore the top features

Free

$0/annually

Tier 3

$400/annually

Tier 2

$600/annually

Tier 1

$800/annually

Time tracking

Online Help

Knowledgebase

Free minor version upgrade

Free major version upgrade

Ticket/Email Support

Ticket Response Time Guarantee

6 hours

3 hours

1 hours

Livechat Support

Phone Support (US Eastern Time)

Remote Access Support

Trusted by Users Worldwide

What People Say About Us

We help you see the world differently, discover opportunities you may never have imagined and achieve results that bridge what is with what can be.

Improves your team's productivity and conveniently manage all your work timelines

Sign up for free. No credit card required.